Privacy Policy
Last Updated: [4/06/2025]
This Privacy Policy explains how SREE MAHA KADAI ("we," "us," or "our") collects, uses, shares, and protects the personal information of users ("you" or "your") of our multi-vendor delivery app ("App"). By using the App, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
User Information: Name, email address, phone number, delivery address, and payment information.
Vendor Information: Business name, contact details, tax information, and bank account details for payouts.
Delivery Personnel Information: Name, contact details, vehicle information, and location data.
1.2 Usage and Device Information
Device Information: IP address, device type, operating system, and browser type.
Usage Data: App activity, order history, search queries, and interactions with vendors and delivery personnel.
Location Data: Precise or approximate location for delivery tracking and service optimization.
1.3 Payment Information
Credit/debit card details, wallet information, and transaction history (processed through secure payment gateways).
2. How We Use Your Information
We use the information we collect for the following purposes:
To provide, maintain, and improve the App and its services.
To process orders, deliveries, and payments.
To communicate with you about orders, promotions, and updates.
To verify vendor and delivery personnel accounts.
To personalize your experience and provide relevant recommendations.
To comply with legal obligations and resolve disputes.
3. How We Share Your Information
We may share your information with:
Vendors: To fulfill your orders and provide customer support.
Delivery Personnel: To facilitate order delivery.
Third-Party Service Providers: Payment processors, analytics providers, and cloud storage providers.
Legal Authorities: When required by law or to protect our rights and safety.
Business Transfers: In the event of a merger, acquisition, or sale of assets.
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your information, including encryption, secure servers, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
Depending on your jurisdiction, you may have the following rights:
Access: Request a copy of your personal information.
Correction: Update or correct inaccurate information.
Deletion: Request deletion of your personal information.
Opt-Out: Opt-out of marketing communications or data sharing.
Data Portability: Request a transfer of your data to another service provider.
To exercise these rights, contact us at 8400163214
6. Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
7. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
8. Children’s Privacy
The App is not intended for users under the age of 18. We do not knowingly collect personal information from children.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes through the App or via email. Your continued use of the App constitutes acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Address: 2-31, 2nd Floor, Arvanah Mall, Hathipole, Udaipur, Rajasthan
Phone: +91-7231996666
Email: martmewari@gmail.com
